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• View topic - IMPORTANT concerning the problems with website

IMPORTANT concerning the problems with website

IMPORTANT concerning the problems with website

Postby mitsu » Thu May 02, 2013 5:05 pm

Hello!
I hope that my post will be read as I can't find another way of writing to the admins of this website, the contact form doesn't work...
I have little problem with the website - a few days ago the videos suddenly stopped working. It is a big problem for me as I am in middle of writing my thesis right now and I have to view these videos to finish it. I hope it's only a temporary problem and it'll be fixed soon. I'd be glad if you could give me any information about when will it be working again.
Also there's a problem with "data" section on Yohangza's Hamlet. It simply doesn't load. And the contact form too, as I mentioned earlier..
I hope these problems can be fixed really soon even though the website doesn't seem to be updated anymore.
Have a good day,
Marta N.
mitsu
 
Posts: 1
Joined: Sat Oct 06, 2012 11:23 pm

Re: IMPORTANT concerning the problems with website

Postby admin » Sun May 05, 2013 2:31 am

Hello Marta,
I'm glad you have got in touch with us. We are aware of the technical problem with the videos, which is due to an ongoing server migration. We are working on an urgent basis to resolve this so that users can view the videos smoothly again. Thank you also for alerting us to the problems with the data for Yohangza's Hamlet, and the contact form. We appreciate user feedback greatly as it helps us identify bugs and issues.
The third edition of the archive is currently in preparation and will be ready by June. It will contain 17 more productions.
I will post again when the videos are working, which we hope will be very soon.
best,
Yong Li Lan
admin
Site Admin
 
Posts: 0
Joined: Sat Mar 27, 2010 11:10 pm


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